This Privacy Policy regulates the principles of collection, processing and storage of personal data. Personal data is collected, processed, used and stored by the data controller Pelgulinna Tervisemaja OÜ (hereinafter referred to as the Company).
The Privacy Policy is based on the General Data Protection Regulation – GDPR. The purpose of the Privacy Policy is to ensure customer privacy in accordance with the laws of the Republic of Estonia and the legislation of the European Union.
Collection and use of personal data
Personal data is any information relating to an unambiguously identified or identifiable living natural person (for example, name, telephone number, postal address, e-mail address).
The Company collects personal data directly from data subjects (hereinafter referred to as the Customer) with their consent by telephone, meeting or e-mail, via the enquiry form on the website and the newsletter and when entering into sales, rental or other contracts and orders. In addition to the foregoing, the Company has the right to collect data about the Customer that is available in public registers.
The Company uses automated data collection tools (e.g. the website analytics tool Google Analytics), including cookies (which record website use activity) and other tracking tools, which contribute to optimising the Company’s website user experience and thereby ensure a better quality of services provided to the Customer.
The Company collects and processes personal data for the purposes of providing a service to the Customer, performing a contract entered into with an individual, contacting the Customer, building and maintaining a customer base, marketing and fulfilling legal obligations.
The Company may only send news, offers and other communications to the Customer’s email address with the Customer’s prior consent or to provide the Customer with a similar service. The information will be sent to the Customer until the Customer requests the termination of the aforementioned activities or otherwise opts out (for example, leaves the target group of newsletter recipients).
The Customer shall have the right to request that the Company provide them with information about the use of their personal data, correct inaccurate personal data and stop processing their personal data. The Customer has the right to withdraw their consent to the processing of their personal data at any time. To this end, the Customer may send a respective letter using the contact details at the bottom of this page.
The Company also collects impersonal data, i.e. data that cannot be directly linked to a specific individual (gender, age, language preference, location) and data that are made anonymous in such a way that the data subject cannot be identified.
Cookie Policy
The Company’s website uses cookies to offer you a better user experience.
A cookie is a small text file sent by a web server to a user’s web browser and stored on the user’s device.
We use session cookies, persistent cookies, analytical cookies and advertising cookies on our website. The cookies used by the Company may be created by different service providers that help promote online services (such as Google and Facebook).
Cookies make it possible to remember your preferences (for example, your language of communication, the location of your computer, device information, most visited websites, etc.). It is up to the user of the website to decide whether and to what extent to allow the use of cookies. Information on how to set (including disable and delete) cookie preferences in different browsers can be found here:
For more information on cookies, please click here or here.
Security and storage of personal data
The Company takes precautions to protect the personal data of the Customer. The Company makes every effort to prevent unauthorised access to personal data by establishing reasonable safeguards, including technical and physical restrictions, to protect the personal data collected and processed.
The Company does not share personal data with third parties (except state supervision authorities and the police, public feedback with the Customer’s consent and debt claims). The Company is only entitled to share Customers’ personal data with third parties who are data processors (such as accountants, delivery companies, money transfer companies, etc.) that provide services to the Company and are contractually bound to keep the information shared confidential.
The Company will retain personal data for as long as necessary to achieve the purpose for which it was collected or as required by law. The retention period will also depend on the need to respond to customer queries, resolve problems that have arisen, etc.
Amendments to the terms and conditions of the Privacy Policy
The Company reserves the right to unilaterally amend the Privacy Policy without prior notice.
If you have any questions about our Privacy Policy or data processing, please contact us at info@domus.ee.
You always have the right to contact the Data Protection Inspectorate or a court to protect your personal data. The Data Protection Inspectorate is a national authority that can also be contacted for consultation on or assistance in matters concerning personal data protection.
